Information on the dispatch of the procedure for the submission of complaints of the consumers through the KEPs.
The complaint form for breaching the articles 1 and 2 of L. 703/77 is given
The form is given for the notification of enterprise collaboration or company mergers (articles 20 and 21 of L. 703/77) and applications for issuing an exemption decision (article 1, par. 3 of L. 703/77) and negative certificate (article 11, par. 1 of L. 703/77).
The form of Hellenic Telecommunications and Post Commission for the submission of questions - complaints is given.
Procedure, prerequisites and required supporting documents for the information of consumers, as pertains to the prices of the products and services and in general the defending of their consumer rights.
Prerequisites and required supporting documents for initiation of settlement procedure of a consumer difference through amicable arrangement.